Terms of Use

Effective Date: January 18, 2026

On this page

1. Introduction

Welcome to Melloc! These Terms of Use ("Terms") govern your use of the Melloc mobile application and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Usage Requirements

A. Eligibility

You must be at least 13 years old to use our Services. If you are under 18, you must have your parent or guardian's permission to use the Services.

B. Account Registration

You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for safeguarding your password and for all activities that occur under your account.

3. Our Services

Melloc provides a platform to connect patients with healthcare providers, manage appointments, and store health-related information.

Disclaimer

Melloc is a technology platform, not a medical provider. We do not provide medical advice, diagnosis, or treatment. The content available through the Services is for informational purposes only. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition.

4. User Conduct and Restrictions

You agree not to use the Services to:

  • Violate any applicable law or regulation.
  • Infringe the rights of others, including privacy and intellectual property rights.
  • Transmit any viruses, malware, or harmful code.
  • Harass, abuse, or harm another person.
  • Attempt to gain unauthorized access to the Services or related systems.
  • Impersonate any person or entity.

5. Intellectual Property

The Services and their original content, features, and functionality are owned by Melloc and are protected by international copyright, trademark, and other intellectual property laws.

6. Disclaimers and Limitation of Liability

"As Is" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied.

Limitation of Liability

To the maximum extent permitted by law, Melloc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Note: Consumer protection laws in some jurisdictions (like Australia) may confer rights that cannot be excluded; these Terms do not exclude such rights where prohibited.

7. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Melloc Support

Email: contact@melloc.ai

Address: 201-205 Kensington Road, West Melbourne 3003 Victoria, Australia