Safe Usage Guidelines

Last updated: 17 January 2026

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To ensure Melloc remains Australia's most trusted, secure, and professional healthcare navigation platform, all users must adhere to the following guidelines when utilising our AI technology, including High-Dimensional Vector Search and Medical Kit generation.

Medical Integrity & Misinformation

No False Advises

It is strictly prohibited to use our AI to deliberately generate misleading medical advice or fraudulent "Medical Kits" to deceive individuals, healthcare providers, or insurance institutions.

No Impersonation of Medical Professionals

Users must not use the platform to impersonate licensed General Practitioners (GPs), specialists, or any other registered healthcare professionals when publishing or sharing information.

No Deepfake Content

The creation, sharing, or promotion of deepfake videos, audio, or other synthetic media related to medical health is strictly forbidden on our platform.

Prohibited Medical Activities

Illegal Drugs & Services

It is strictly prohibited to use the platform to seek out or promote illegal prescription medications, unlicensed controlled substances, or unlawful medical services.

Circumventing Professional Healthcare

Users must not attempt to use the platform to bypass legitimate Australian healthcare procedures to gain access to restricted medical resources or treatments.

Respecting Professional Boundaries

Not an Emergency Substitute

Melloc is a navigation assistance tool. In life-threatening emergencies, you must call 000 immediately. Never rely solely on this platform during medical emergencies.

Final Decision Authority

AI-generated advice is for reference purposes only. Users bear full responsibility for consulting qualified medical professionals before making any healthcare decisions. The information provided by Melloc should complement, not replace, professional medical consultation.

Privacy, Security & Data Sovereignty

Protecting Others' Privacy

Without explicit consent, it is strictly prohibited to upload or share sensitive health information, identification documents, or private contact details belonging to other individuals.

No Unauthorised Access

Any attempt to attack Melloc's security systems, reverse-engineer our High-Dimensional Vector Search algorithms, or illegally access cloud-stored data is strictly forbidden and may result in legal action.